Have you ever thought about how companies from all over the world get assistance from teams in India, even when they are thousands of miles away?
If you have heard people say things like “We outsource our tech support to India” or “Our digital marketing team is in India,” you may be interested in hearing more about what that actually means.
In this blog we will discuss what outsourcing to India is, why people are drawn to it, and discuss some of the benefits of outsourcing to companies of all sizes.
We’ll simplify it for you!
What does “Outsource to India” mean?
Outsourcing means that a company has hired someone outside the company to do work for them.
So when a business decides to outsource to India, they are hiring workers or businesses based in India to perform certain work – such as:
- Customer service
- Software development
- Graphic design
- Accounting
- Marketing
- Data entry
Rather than hire a full-time employee in their own country the business is contracting a professional in India who does work remotely from India – usually at a lower wage than the hiring company.
It is like hiring an extra good team member who is working from another side of the world!
What Makes India a Leading Country for Outsourcing?
There are numerous countries that provide outsourcing services, but India remains at the forefront. Here’s why:
1. Many Skilled and Educated Workers
India provides a wide pool of educated, talented professionals, particularly in areas such as technology, IT, finance, and customer service. Many of these professionals are fluent in English and can transfer to companies in the US, UK, Australia, and elsewhere.
2. Lower Costs
Employing workers in India is also lower than hiring locally. Businesses can save potential costs of salary, office space, and training, while receiving a product that meets their expectations.
3. Time Zone Difference
India is not in the same time zone as the US or the UK, but that can be advantageous. While the team in one country sleeps, the team in the other country can be working. Much work will be done while others are sleeping, thus providing companies and organizations with faster results.
4. A Proven Track Record
For over 20 years, India has been at the forefront of outsourcing. Global companies such as Microsoft, Google, and IBM have been outsourcing in India. However its not only companies that are outsourcing; small businesses, freelancers, and startups are all outsourcing their work to India.
What Kind of Work Can You Outsource to India?
You can outsource just about any service that can be completed via the internet. Here are some of the most requested services:
Software and App Development: Developers in India are known for their high-quality apps, websites, and software.
Customer Service: Many US companies hire call centers in India to handle their customer service.
Digital Marketing: SEO, social media, and content creation are often outsourced to marketing firms in India.
Finance and Accounting: Indian bookkeepers and accountants can handle your bookkeeping, payroll, and other financial matters.
Virtual Assistant: Many types of admin work can be handled virtually, such as data entry, email management, and research.
No matter how big or small your business, there is probably a team in India waiting for you to hire them.
Is Outsourcing to India a Safe Idea?
Yes – as long as you engage in the right provider.
There are many trustworthy, professional outsourcing companies in India. But, like any business issue, caution is warranted. Seek providers with a good reputation, ask for past work samples, and start with a small project first.
Utilizing a contract, secure communications options, and having clear expectations fosters trust and keeps your work safe.
What Are the Biggest Advantages to Outsourcing to India?
Outsourcing work to India provides a number of major benefits to companies throughout the world.
- First, there is cost savings. You will often get the same work completed for a fraction of what you would pay in a Western country. Accordingly, businesses can dispose of their budget much more efficiently.
- Second, there is a vast pool of talent. Annually, India produces thousands of educated graduates in a variety of engineering, IT and business fields.
- Third, the flexibility is unmatched. Whether you want to hire someone for a one-off job, just a few hours a week or build a strategy for a mutually beneficial distance work team, you can.
Lastly, outsourcing allows you to focus on growing your business. Instead of spending time on smaller activities, you can focus on what matters while your Indian team handles the rest.
How to Get Started?
Initiating work with an outsourcer in India is usually easier than it may seem. Here is how:
Identify the task you want to outsource to India — get specific.
Identify your budget — know what you can afford.
Find a provider — use Upwork, Fiverr, Clutch, or even Google to find Indian companies or freelancers.
Clearly communicate your expectations — share your deadline and expectations to achieve your goals.
Start small — start with a small or simple task or project to see the results of using an outsourcer.
Start building a long-term relationship — if the first project works well, keep working with them.
Conclusion
So, why do so many companies outsource to India?
Because it works. India gives you and your business a powerful combination of affordable pricing, great talent, and strong communication skills, and a reliable service. No matter if you are a solo entrepreneur or are building a company, outsourcing can help you save time, save money, and scale.
You do not need every person on your team in your office — or даже and sometimes, in your country. You just need the right people doing the right job. And for millions of businesses in the world, those people are in India.