Bpo service

Let’s be honest, real estate is a 24/7 job. Calls can come in during dinner at night on weekends or even on holidays. Miss one and you might miss a potential lead. That’s where a real estate answering service comes into the picture. What is a real estate answering service? A real estate answering service […]

A telemarketing call center has professionally trained agents to make or receive calls on behalf of your business.  The goal? To sell your products, generate leads, or provide support through the telephone. These centers might sound simple, but they are really powerful tools for marketing and customer service.  A lot of businesses across the world,

If you’re planning to launch your first telemarketing campaign to self-promote or generate leads, you must follow something called the telemarketing sales rule. It’s not just a guideline, it’s a legal requirement. In this guide, you will learn everything about what the role means and what you can and cannot do. What is the telemarketing

Cold calling and telemarketing are not the same thing. Yes, both involve picking up the phone and calling people, but that’s where the similarity ends.  If you are in sales or marketing, knowing the key differences (telemarketing vs cold calling) can help you choose the right strategy to avoid customer frustration and also get more

What is B2C Telemarketing? B2C telemarketing is when businesses call individuals to sell a product or service. B2C stands for “business-to-consumer and telemarketing simply means using the phone to reach out to those customers. Unlike social media ads or emails, it is direct and completely personal. Sales team or telemarketing representatives from your company pick up

The cost of an outsourced telephone survey typically ranges from $6 to $45 per completed interview. This range varies depending on the sample size, survey length, target audience, interviewer experience, and data processing needs. For large-scale customer satisfaction or market research surveys, total project costs can range between $3,000 and $75,000, depending on scope. If

If you’re a travel agent or run a travel company, one thing is certain, you need a steady flow of leads to keep your business running. With so many options available to travelers today, standing out and capturing attention is more important than ever. That’s where travel agency lead generation strategies come into play. Whether

In the competitive real estate industry, client communication is essential. Whether you are a real estate agent closing deals or a real estate firm generating new leads, timely interaction with clients is very important. That’s where real estate call centers play a crucial role. A real estate call center is a specialized service that handles

In today’s competitive business environment, companies are constantly seeking different ways to improve efficiency and reduce operational cost. One strategy that has gained prominence is back-office outsourcing. The approach includes delegating non-customer-facing administrative tasks to specialize third party service providers. So, that you can streamline your operations and allocate resources more effectively. What Does Back

In the world of customer support the debate between call center scripting and call flow processes is infinite. No doubt both the methodologies aim to improve your customer interaction, but they differ in approach and application. Understanding the real differences of call center scripting vs call Flow process is important for you if you want